Frequently Asked Questions
Quick answers to the questions we hear most from optical shops.
Last updated: August 2026
What is Codeiqra Vision Hub?
Vision Hub is a management platform built for optical shops — customers, orders, inventory, sales, expenses, and profits, all in one place.
Can my staff have their own accounts?
Yes. Every shop can add staff accounts alongside the admin account, each with role-based access, and each plan sets how many user accounts are included.
Is there a free trial?
Yes, new shops start on a free trial so you can try the full product before choosing a paid plan.
What's the difference between the Basic and Pro plans?
Both include customer, order, and inventory management with WhatsApp order updates. Pro additionally unlocks sales, profit, and expense reporting plus order discounts — see the pricing section above for exactly what each plan includes.
Does Vision Hub send WhatsApp updates to customers?
Yes, shops can send order status updates to their customers over WhatsApp directly from Vision Hub.
How do I subscribe or change my plan?
Pricing isn't self-checkout — call us at +91 79702 03622 and our team will set your shop up on the plan you choose, or move you to a different one later.
Is my shop's data kept separate from other shops on the platform?
Yes. Each shop's customers, orders, and inventory are isolated from every other shop on Vision Hub.
How do I get help if I run into an issue?
Reach out any time at support@codeiqra.com and our team will get back to you.